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nbn observes the caretaker conventions related to the upcoming Federal Election. During the Caretaker Period, nbn will apply these conventions while continuing business-as-usual operations of the company.
 

As a result of high traffic to the website, some services on our website are not currently working as expected. We’re working to resolve this as quickly as possible, and apologise for the inconvenience.
 

The nbn network is being impacted by Ex-Tropical Cyclone Alfred. Read the latest information by visiting our Important Updates page.

 

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^Your experience, including the speeds actually achieved over the nbn network, depends on the nbn access technology and configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside of nbn’s control (like your equipment quality, software, chosen broadband plan or how your provider designs its network). For nbn Fixed Wireless, speeds may also be impacted by the number of concurrent users on the nbn Fixed Wireless network, including during busy periods. For nbn Satellite, end customers may also experience latency. 

*business nbn is not available on the nbn Fixed Wireless network. Not all providers offer plans based on the full range of wholesale business nbn products, product features and services. Availability of wholesale business nbn products, product features and services depends on an end customer’s access technology and area. Ask your preferred provider if they offer plans based on these wholesale business nbn products, product features and services in your area.