If you live in an area where NBN fibre is available, existing landline phone, ADSL internet and Telstra Cable internet services – will be permanently disconnected, and replaced by the NBN fibre network in your area*.
That means if you want to continue using these landline phone and internet services, you’ll need to move to the NBN well ahead of the disconnection date in your area.
More information on using alarms, fax, EFTPOS and emergency phones over the NBN can be found on our device compatibility page.
* Services not replaced by the NBN include some TransACT, OptiComm, some Telstra Velocity services and others. For a full list please visit www.nbnco.com.au/switchoff or call us on 1800 687 626. Optus cable internet may be switched off on a different date and existing customers will be advised separately.