If you live in an area where NBN fibre is available, existing landline phone, ADSL internet and Telstra Cable internet services – will be permanently disconnected, and replaced by the NBN fibre network in your area*.
That means if you want to continue using these landline phone and internet services, you’ll need to move to the NBN well ahead of the disconnection date in your area.
More information on using alarms, fax, EFTPOS and emergency phones over the NBN can be found on our device compatibility page.
*The NBN is replacing many landline networks for phone and internet services, including copper and the majority of HFC networks. Services provided over existing fibre networks (including in-building, health and education networks) and some special and business services may not be affected. To find out if your services will be affected, please contact your current phone or internet provider. For more information, visit www.nbnco.com.au/switchoff or call 1800 687 626.