Where to go for help

Speak to a business nbn™ accredited adviser for: 

  • Preparing to switch to the nbn™ access network
  • Information on devices
  • Pre-connection and transitional support.

Contact nbn for:

  • Information about the nbn™ access network rollout
  • Tailored educational content about business nbn™ wholesale products and services.

Contact a service provider for:

  • Pricing and ordering a new business nbn™ powered plan
  • Installation and activation enquiries
  • Ongoing support and troubleshooting.
Important notes:
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Although most existing services will be replaced by the nbn network, there are some services that should not be impacted. These include those services provided over non-nbn fibre networks, as well as some services in some apartment complexes, and some business and Special Services. If you are currently receiving broadband services using one of these networks, your broadband services will not be disconnected and you do not need to move to the nbn network if you do not want to. nbn strongly recommends you contact your current phone and internet provider for more information.
Important notes:
#
Although most existing services will be replaced by the nbn network, there are some services that should not be impacted. These include those services provided over non-nbn fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
Important notes:
*
#
Although most existing services will be replaced by the nbn network, there are some services that should not be impacted. These include those services provided over non-nbn fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff