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Buildings and apartment blocks

How to connect apartment blocks, retail complexes, commercial, industrial and government high rise buildings to the nbn™ access network.

It's important to register buildings and apartment blocks with nbn's Building Register

For apartment blocks, unit blocks, retail complexes, commercial, industrial and government high rise buildings, we need to engage with the body corporate or the building owner (depending on building type) to connect the property to the nbn™ access network. These types of buildings generally require more extensive internal cabling.

What you'll need to do

  1. If you are a building owner, strata manager, body corporate or owners' corporation, register your building with nbn's Building Register.
  2. Be sure to list any fire alarms or lift emergency phones during the registration

Please have the following information available to assist with completing your registration:

  • Name and contact details of the building owner or authorised representative.
  • Building address.
  • Details about the building (such as number of units/tenanted offices/shops etc.).

Registration is for building owners, strata managers or body corporates only

Quick links:

A note on privacy

If you would like to access, correct, or update your information on the Register, you can contact nbn by calling 1800 687 626. nbn's privacy policy can be found at nbn.com.au/privacy.