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Learn more about connecting to the NBN

Information for home
Find out what you need to do to prepare your home for the National Broadband Network.
Read more about the NBN in your home
Information for business
Find out what you need to do to prepare your business for the National Broadband Network.
Read more about the NBN for your business
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Access a range of information, troubleshooting and support for your installed NBN equipment.
learn more about your nbn equipment

Steps to connect

Check if the NBN is available at your home or business
Find out what you need to do to get ready for the NBN
Contact an NBN service provider that suits your needs

If the NBN is not yet available at your address, check back regularly as we continue to release monthly updates to the rollout plan.


NBN Co has recently reviewed its rollout information to align with the policy of the new government. This is an ongoing process and further information will be provided when available. Maps are updated weekly. Rollout areas and boundaries are subject to change as construction planning is finalised. Some fixed line areas are in 'trial' and are not classified as rollout regions for the purpose of the Fibre in New Developments (FIND) Policy. To find out whether your development is eligible for fibre, go to our pre-qualification online tool.


Service available means the premises is passed by the active network and services may be ordered and purchased from a telephone or internet service provider.*

Build commenced means that NBN Co has issued contract instructions to construction partners so they can commence work in this area. 

Build preparation means that NBN Co’s contractors are undertaking pre-construction activities to deliver NBN high-speed broadband in this area, which may include readying Telstra's pits and pipes for NBN Co use.

Not currently available: Building the NBN hasn't commenced in your area as yet. The NBN is designed to provide Australians with access to affordable high-speed internet and telephone services, regardless of where they live.

Service unavailable: The NBN is available in your area however additional works may be necessary to allow a service to be connected. Please call the NBN Co Contact Centre on 1800 OUR NBN (1800 687 626) to find out when service may be available.

Other fibre provider (Adequately served) means the premises can already access fast broadband services through an existing fibre network. You can find out more by reading the Government's 'Adequately Served Policy'. Note that these network boundaries may be subject to change.

*Services provided over the NBN will be replacing phone and internet services provided over most of the existing landline networks, including copper and the majority of HFC networks within the fixed line footprint.  Services provided over existing fibre networks (including in-building, health and education networks) and some special and business services may not be affected. To find out if your services will be affected, please contact your current phone or internet provider.  For more information, visitwww.nbnco.com.au/switchoff or call 1800 687 626.