Skip to the article content

Unlock full fibre potential

nbn® full fibre upgrade for complex multi-dwelling properties


Upgrade your nbn technology to full fibre to access near gigabit speeds*


If you’re in a building or complex, you may be eligible to upgrade the technology to full fibre (Fibre to the Premises/FTTP).

This upgrade has the potential to add value to your property, making it more attractive for renters and buyers. Most importantly, it will provide access to our fastest residential speed tiers with the ability to reach near gigabit speeds.* If you’re a business, you could gain access to a range of our higher business speed tiers with faster upload speeds.*





Check if you're eligible


Find out if your building or complex can connect to nbn's full fibre by selecting any unit, premises, or office number at your address.

Any upgrade must apply to the entire building or complex.



Full fibre technology can give you the power to do great things



  • For potential buyers and renters, a premises with a nbn full fibre connection is seen as a more attractive prospect.
  • Up to 75% of renters find a Fibre to the Premises connection to be more appealing^
  • nbn data consumption per household has grown nearly 10 times over the past decade and expected to double by 2032 – enhance your investment with a future-fit solution.
  • Your upgrade may be tax deductible. To find out more, contact your personal accountant or financial advisor.

What's involved in the process?

Check out our handy step-by-step guide to learn about what's involved in the installation process.



Is there a cost involved?

As part of our network investment plan, nbn covers a significant portion of the fibre installation, however a customer co-contribution is also required. 

The customer co-contribution cost is $275 (inc GST) per individual unit/premises (and common area services such as security and access control, EV chargers, solar power, and video surveillance). 

A joint payment will be required for all units/premises (and any common area services) in your building or complex. This fee is payable by the Owners Committee/Body Corporate/Building Owner or similar representative body for all the owners.

nbn is committed to expanding fibre access. In some exceptional cases, nbn may determine that an upgrade to a particular building or complex is unfeasible due to factors including (but not limited to) excessive build complexity, infrastructure limitations or environmental factors. Where nbn determines that an upgrade is unfeasible, nbn will terminate the build.  If that occurs then:

  • no charges will be payable; and
  • nbn will remediate any works already commenced to the building’s original condition.

Common questions






*Regardless of the retail service you purchase, actual wholesale download speeds delivered to providers will be less than 1Gbps due to equipment and network limitations. Your experience on FTTP, including the speeds actually achieved, depends on the configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside of nbn’s control (like your equipment quality, software, chosen broadband plan, or how your provider designs its network). Business nbn FTTP services are provided over our TC-4 nbn Ethernet TC-4 services. Additional charges may apply if you take up optional extras like Business Services.


Customer experience on nbn full fibre, including speed, depends on your internet provider, equipment quality and if you use the internet at peak times.


#Not all providers offer plans based on the full range of wholesale speed tiers. Talk to your preferred provider for more information about availability and the right retail solution for your needs.


^Source: Ergo Strategy, 2022 (research commissioned by nbn)