What would you like to learn more about?
Find answers to frequently asked questions about the upgrades to nbn® Fixed Wireless.
Upgrade program information and eligibility
Higher speed plans
Connecting to a new Fixed Wireless service
Information for locations currently in Fixed Wireless areas.
Changing from Satellite to a Fixed Wireless service
Information for locations currently in Satellite areas.
Installation process and device compatibility
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- Updates about the nbn network at your location
- New products and features
- Tips to help you make more of your internet experience
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Important notes
Your experience, including the speeds actually achieved over the nbn network, depends on the nbn network technology and configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside our control (like your equipment quality, software, broadband plans, signal reception and how your service provider designs its network). Speeds may be impacted by the number of concurrent users on nbn’s Fixed Wireless network, including during busy periods.
Two higher speed plan options are launching from mid-2024 in upgraded areas. Your eligibility will depend on a range of factors, such as your location and if you have upgraded your equipment. Contact your participating provider to find out if you’ll be eligible to upgrade your plan.
These are nbn wholesale speed tiers which nbn provides to retail phone and internet providers. Attainable wholesale speeds are subject to the rollout of network upgrades and some premises will require nbn to complete upgrades to the equipment at the premises.
If the nbn technician determines after testing that your premises does not have sufficient signal strength, then the necessary equipment will not be installed, and you will not be able to access the nbn Fixed Wireless network.