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PRODUCTS, SERVICES AND PRICING



The nbn® broadband access network has been designed to provide Australians with high speed broadband access, delivered through the nbn® Multi Technology Mix (MTM) – which is made up of nbn® Fixed Line, Fixed Wireless and Sky Muster® satellite technologies.

Our products have been constructed to allow phone and internet providers to take advantage of a flexible set of features to sell services over the nbn network to their residential, business, enterprise and government customers. 

Our products and services


nbn® Ethernet

We have created a single product construct across the MTM technologies (Fixed Line, Fixed Wireless and Sky Muster satellite) called nbn Ethernet. This construct can offer phone and internet providers a range of wholesale downstream and upstream speeds depending on the delivery technology utilised.*





The nbn® Multi Technology Mix (MTM)

Rolling out Australia’s broadband access network requires a unique mix of technologies. We call this the Multi Technology Mix (MTM).





Technology Choice Program

The Technology Choice Program provides eligible interested parties with the option to pay for a switch to their nbn network technology.





nbn® Product roadmap

The integrated product roadmap provides a view of upcoming products, customer experience and onboarding developments. The roadmap is readily available and is updated on a regular basis.





Our wholesale pricing approach

Our pricing approach aims to foster competition and maintain a national wholesale access pricing structure across similar technology types.*





nbn® wholesale products for business

These enhanced capabilities are optional product features that you can order in addition to your nbn Ethernet Bitstream Service.





nbn® voice services

The nbn Ethernet Bitstream Service supplied by the nbn Fibre to the Premises (FTTP) technology has been designed to support the delivery of reliable, quality voice services.





nbn® facilities access service

The facilities access service supports the physical interconnection of optical fibre backhaul cables between your network and the nbn network at each of the 121 Points of Interconnection (POI).





nbn® Virtual NNI (V-NNI) / NNI Link

The V-NNI / NNI Link provides access seekers with a commercial and network model which does not require them to have a physical presence at each Point of Interconnection (POI).





nbn® Network Extension

Providing end users and retail service providers the option to request extensions of the nbn network to an Approved Non-Premises Location.





business nbn® Enterprise Ethernet

A layer 2 wholesale broadband product that is designed to provide access to the speed, quality and service needs of enterprise end customers.





Tower, site and facilities access for emergency services

We can provide access to our towers, and associated sites and facilities to emergency service organisations such as police, fire, ambulance and state or territory emergency services to assist the day to day emergency services related operations of those organisations.



*
nbn is a provider of wholesale speeds to service providers. Your experience, including the speeds actually achieved over the nbn network, depends on the nbn access network technology and configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside our control (like your equipment quality, software, broadband plans, signal reception and how your service provider designs its network). Speeds may be impacted by network congestion on nbn’s Fixed Wireless network, including during busy periods. Satellite users may experience latency. nbn wholesale speed tiers available to your provider vary depending on the access technology in your area.