- Using nbn™ Online Registration
This site is controlled by nbn™. By continuing to access nbn™ Online Registration, you agree to be bound by the terms outlined below. Please check this page regularly to ensure you are aware of any updates to the terms. If you do not agree with any of the terms as updated or amended you should not use this service.
By signing up for Online Registration, you agree to nbn™ sending you information and updates to your nominated email address regarding the rollout of the nbn™network and disconnection or migration of your existing landline phone and internet services. In addition, you may continue to receive service notifications by post in the weeks leading up to the disconnection or migration of existing services at your premises.
If you change your email address please ensure that you update your details to ensure that you continue to receive information and updates from nbn™. - Unsubscribing from nbn™ Online Registration
You can unsubscribe or deregister from Online Registration at any time by clicking on the ‘unsubscribe’ option at the bottom of an email from nbn™, or by selecting ‘update your details’ and deleting either the details of a selected premises, or deleting all your details directly. You may also deregister by contacting the nbn™ Call Centre at the contact details provided below.
If you deregister from Online Registration, you may still receive service notifications by post in the weeks leading up to the disconnection or migration of existing services at your premises. - Privacy and Collection Statement
Personal information about you may be collected, used and disclosed for the purpose of providing you with information on your move to the national broadband network and for market research purposes. We may disclose this information to organisations contracted to provide services to nbn™ and where we are required to do so by law. Your name, address and email address may be disclosed to an overseas recipient. Please see the nbn™ Privacy Policy for more information on the countries your personal information may be disclosed to. You can update, correct and opt-out online. The nbn™ Privacy Policy contains more information about how we manage privacy including how you can contact us. - About nbn™
nbn co ltd ABN 86 136 533 741 (NBN Co) was established on 9 April 2009 to design, build and operate the National Broadband Network.
These terms will be governed by and construed in accordance with the laws of the State of New South Wales which shall have exclusive jurisdiction over any disputes. If for any reason a court finds any provision or portion of these terms to be unenforceable then the remainder of these terms will continue in full force and effect. - Enquiries
For information regarding use of nbn™ Online Registration please contact the nbn™ Call Centre 1800 687 626.
Your address
The nbn® network is not currently available in your building
We have made several attempts to initiate the process of establishing an nbn network connection to your building, however we have been unsuccessful in our engagement with the building’s authorised representative. Consequently, nbn does not currently plan to install a network connection to your building, unless we receive a request from the Owners’ Corporation.
If you currently use existing fixed line phone or internet services there are a number of implications to be aware of:
- Critical copper services such as emergency lift phones and monitored fire alarm systems may be at risk of disconnection.*
- Occupiers may not be able to continue to access other critical services connected to the existing Fixed Line networks such as medical alarms and emergency call systems, monitored security alarms and fax machines.^
- Existing fixed line services will be disconnected at a future date and occupiers will not be able to make phone calls or access the internet over the Fixed Line network unless the nbn supplied equipment is installed at the property. The disconnection of existing Fixed Line services will not affect occupier's ability to access phone and internet services over mobile networks.
- Future requests for an nbn network connection will result in costs payable by the Owners Corporation and/or owners/occupiers.
However, if your phone and internet services are already provided via another fibre network, they will continue to operate as normal unless your provider advises otherwise.
nbn strongly recommends that you contact your current provider of phone and internet services, or visit www.nbn.com.au/switchoff for more information about whether your services will be impacted by the rollout of the nbn network.#
Please do not hesitate to contact us should you decide to request an installation in the future.
*Please ask your Owners Corporation to contact the lift and alarm service providers for your building. This will help minimise a break in service when the existing network is switched off. Existing fire and lift services registered with nbn may be exempt from immediate disconnection. Please visit www.nbn.com.au/fireandlift for information on registering these services.
^nbn is developing a list of networks that nbn reasonably understands will continue to operate after the nbn rollout has been completed based on information provided by alternative network owners/operators. For more information, please visit www.nbn.com.au/switchoff or contact us.
#
Although most existing services will be replaced by the nbn network, there are some services that should not be impacted. These include those services provided over non-nbn fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
delivers a fibre network to this area.
For specific information on how to connect your premises contact the existing provider.
Next steps
Construction of the nbn® network has started in your area
nbn’s New Developments team are continuing to work with the developer to roll out the nbn network at your location.
If you’re preparing to move in, please contact the developer for more information.
If you are the developer of this property, please speak to your nbn New Developments representative or contact us.
Construction stage
We expect to have more information about the availability and technology in your area soon.
Please check back periodically for updates on when your premises will be ready to connect.
The nbn® network is not currently available at your premises
Despite nbn’s best efforts to connect the premises, the connection is prevented due to land geography or other significant barriers.
Learn more
Planned to be available from *
Note: Some premises may require more work before they are ready to connect.
Planned technology
*
Construction stage
*
This date and technology is based on nbn’s current deployment plans and is subject to change. Network rollout information is accurate as at 13/5/2025 and is updated weekly. Rollout areas and boundaries are subject to change as construction planning is finalised.
Learn more
More work required
Thank you for your patience. We're working to provide you with clarity on when your premises will be ready to connect. Please check back periodically for updates.
More work required
Thank you for your patience. We're working to provide you with clarity on when your premises will be ready to connect. Please check back periodically for updates.
Planned technology
*
*
This date and technology is based on nbn’s current deployment plans and is subject to change. Network rollout information is accurate as at 13/5/2025 and is updated weekly. Rollout areas and boundaries are subject to change as construction planning is finalised.
Next steps
Looks like you're ready to connect
Some premises may need additional work to be completed first. Contact a phone and internet provider.
Planned technology
*
Disconnection information
Note: Some customers may be given an earlier disconnection date from their phone and internet provider. Please contact your current provider for further information.
#
Although most existing services will be replaced by the nbn network, there are some services that should not be impacted. These include those services provided over non-nbn fibre networks, as well as some services in some apartment complexes, and some business and Special Services. If you are currently receiving broadband services using one of these networks, your broadband services will not be disconnected and you do not need to move to the nbn network if you do not want to. nbn strongly recommends you contact your current phone and internet provider for more information.
Disconnection information
Premises connected to the nbn® network via nbn Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.
If you want to keep your existing copper phone line active when you order a service over nbn Fixed Wireless, you should speak to your phone and internet provider at the time you place your order.
Planned technology
nbn Satellite*
Good news! It looks like your location may be eligible for the business nbn® Satellite Service+. The business nbn Satellite Service is designed to support business-grade internet, data and voice services§ to Australian businesses in remote and rural areas^.
Disconnection information
Premises connected to the nbn® network via nbn Satellite won't be disconnected from their existing phone and internet services by nbn.
If you want to keep your existing copper phone line active when you order a service over nbn Satellite, you should speak to your phone and internet provider at the time you place your order.
*
This date and technology is based on nbn’s current deployment plans and is subject to change. Network rollout information is accurate as at 13/5/2025 and is updated weekly. Rollout areas and boundaries are subject to change as construction planning is finalised.
+
nbn™ Sky Muster™ and nbn™ Sky Muster™ Plus are subject to eligibility criteria. Premises identified by nbn as medium/large business premises are not to be serviced by nbn™ Sky Muster™ or nbn™ Sky Muster™ Plus. The nbn™ Satellite product available to medium/large business premises is business nbn™ Satellite Service. If you’re interested in nbn™ Sky Muster™ or nbn™ Sky Muster™ Plus services or believe your premises has been incorrectly categorised please contact your phone and internet provider.
§
The business nbn Satellite Service provides voice support for VoIP carriage and is not a voice provider.
^
An end customer’s experience, including the speeds actually achieved over the nbn™ network, depends on the nbn™ access technology and configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside nbn’s control (like your equipment quality, software, broadband plan, signal reception and how your service provider designs its network).
Next steps
Activate your nbn connection
The next step is to contact a phone or internet provider and order an nbn powered plan.
Technology used in your connection
has been used in your connection to the nbn network.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on . Your phone and internet service provider will be in touch to guide you through the proces.
Learn more
This location is connected to the nbn® network
Technology used in your connection
has been used in your connection to the nbn network.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on . Your phone and internet service provider will be in touch to guide you through the proces.
Next steps
You're ready to change to a new nbn® technology
Changed technology
*
*
This date and technology is based on nbn’s current deployment plans and is subject to change. Network rollout information is accurate as at 13/5/2025 and is updated weekly. Rollout areas and boundaries are subject to change as construction planning is finalised.
Next steps
Looks like you're ready to connect
Some premises may need additional work to be completed first. Contact a phone and internet provider.
Planned technology
*
*
This date and technology is based on nbn’s current deployment plans and is subject to change. Network rollout information is accurate as at 13/5/2025 and is updated weekly. Rollout areas and boundaries are subject to change as construction planning is finalised.
Next steps
Activate your nbn connection
The next step is to contact a phone or internet provider and order an nbn powered plan.
Technology used in your connection
has been used in your connection to the nbn network.
Learn more
This location is connected to the nbn® network
Technology used in your connection
has been used in your connection to the nbn network.