nbn^® Ethernet

The nbn Ethernet is an ethernet-based Layer 2 virtual connection that carries traffic between your equipment used to serve a premises and the nbn point of interconnect (POI). The Ethernet product is supplied by means of the nbn fixed line, wireless network or satellite network.

Our ethernet product has three distinct traffic classes:

• Traffic Class 1 (TC1) is designed for voice (specifically for Voice over Internet Protocol [VoIP] services),
• Traffic Class 2 (TC2) is designed to accommodate many business-critical data services (including video conferencing), and
• Traffic Class 4 (TC4) is designed for general internet data (including residential-grade internet).

business nbn^® Enterprise Ethernet (EE)

Enterprise Ethernet is an ethernet-based MEF compliant Layer 2 virtual connection that carries traffic between your equipment used to serve a premises and an nbn POI.

The Enterprise Ethernet product is nbn’s flagship fibre access product delivering symmetrical speed tiers of up to 10Gbps^*, with a 99.95% network availability target for providers^{^}, designed to help reduce downtime for businesses. Most importantly, it is now available to an estimated 1.5M Australian business locations, providing high-performance fibre across the country.

business nbn® Satellite Service (BSS)

The BSS product is an ethernet-based Layer 3 virtual connection that carries traffic between your premises equipment and the nbn Upstream Network. It is supplied by the BSS network.

BSS is built to support businesses, including enterprise and government customers, who require high quality bandwidth to access business critical applications.

BSS enables connectivity solutions for businesses with data collection devices all across Australia, including in regional and remote locations, or for customers needing real-time monitoring of remote infrastructure.

Best for businesses with no existing telecommunications network infrastructure

nbn white-label providers have grouped together nbn services with their own value-added services to provide fully managed end-to-end nbn products that you can sell to your end customers, using your own brand(s). nbn white-label providers also provide additional integrated modular capabilities that address network management, billing, operations, customer support and service ensuring that all aspects of the nbn experience are managed on your behalf.

Usually, all your organisation is required to provide is your own branding, marketing and sales teams to sell the services. All other aspects can be managed by the white-label service provider.

Best for businesses with telecommunications expertise that wish to extend their market reach

Through this channel, nbn network access, network management and most operational aspects are managed by the nbn wholesale provider. However, you will need to provide first-level customer support and assurance, ensure that you can manage regulatory requirements and manage your own product framework, pricing, credit processes and billing systems. You will also need to ensure your systems integrate with those of the nbn wholesale provider.

This channel is ideal if you already have these capabilities and do not want the added requirement of managing your own network.

Best for businesses with comprehensive network infrastructure and services

This channel will require existing comprehensive network infrastructure including: 

• the design, build, test and implementation of a fully-fledged network which plugs into the nbn backbone, which, depending on your existing capability, can increase costs and time-to-market significantly.
• you will need to fully manage your network, including monitoring, securing, and restoring faults. There are complex integrations with multiple nbn systems to consider.
• you will also be responsible for other essentials such as customer support, billing, product, pricing, compliance and the associated training.