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nbn® FULL FIBRE FOR STRATA-MANAGED BUILDINGS

upgrade

Upgrade your nbn technology to full fibre to access near gigabit speeds*

If you’re in a building managed by a Body Corporate, you may be able to upgrade the nbn technology within your building to full fibre (Fibre to the Premises/FTTP).

This upgrade has the potential to add value to your property, making it more attractive for renters and buyers alike. Most importantly, it will deliver access to our fastest residential speed tiers with the ability to reach near gigabit speeds*. If you’re a business, you could gain access to a range of our higher residential speed tiers with faster upload speeds*.

Happy residents

Reach near gigabit speeds on our higher speed tiers*.

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Future fit

Australians have tripled their data use in just 6 years – be ready for the future.

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Help increase your potential market value

Make your property a more attractive prospect to renters and potential buyers.

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Easier to manage

Lighten your load - change your telco infrastructure accountability over to nbn.

Check if you're eligible

See if your building can connect to nbn full fibre.

Select any unit/apartment within your building from the address list below.

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Full fibre technology can give you the power to do great things.

  • For potential buyers and renters, a unit with a nbn full fibre connection is seen as a more attractive prospect.
  • Up to 75% of renters find a Fibre to the Premises connection to be more appealing^. 
  • Australians have tripled their data use in just 6 years – enhance your investment with a future-fit solution.
  • When you upgrade your building to nbn full fibre, residents can deal directly with their provider, meaning less need for Body Corporate, Building Managers or Strata companies to get involved.
  • nbn full fibre provides a powerful but energy-efficient connection, which could lead to lower expenses for your building and help ensure any sustainability standards set in the future are met.
  • Your upgrade could be tax deductible. To find out more, contact your personal accountant or financial advisor.
  • You could access near gigabit speeds, offering a superfast, reliable and consistent connection*.
  • You’ll gain access to nbn’s highest residential speed tier - Home Ultrafast, which is close to 18 times faster than the average nbn home connection.
  • A plan for everyone – when the time comes for you to connect to a plan on nbn full fibre, you'll be able to choose a provider, contract length, and speed that suits your needs#.
  • With a higher nbn speed tier, you can enjoy more devices online at the same time with less lag or interruptions.
  • High quality 4K streaming – cinema-like streaming from the comfort of your home.
  • Effortless working from home - enjoy crystal clear video calls with our most reliable connection.
  • Next level gaming – download games faster so you can play sooner.

  • For potential buyers and renters, a unit with a nbn full fibre connection is seen as a more attractive prospect.
  • Up to 75% of renters find a Fibre to the Premises connection to be more appealing^. 
  • Australians have tripled their data use in just 6 years – enhance your investment with a future-fit solution.
  • When you upgrade your building to nbn full fibre, residents can deal directly with their provider, meaning less need for Body Corporate, Building Managers or Strata companies to get involved.
  • nbn full fibre provides a powerful but energy-efficient connection, which could lead to lower expenses for your building and help ensure any sustainability standards set in the future are met.
  • Your upgrade could be tax deductible. To find out more, contact your personal accountant or financial advisor.

  • You could access near gigabit speeds, offering a superfast, reliable and consistent connection*.
  • You’ll gain access to nbn’s highest residential speed tier - Home Ultrafast, which is close to 18 times faster than the average nbn home connection.
  • A plan for everyone – when the time comes for you to connect to a plan on nbn full fibre, you'll be able to choose a provider, contract length, and speed that suits your needs#.
  • With a higher nbn speed tier, you can enjoy more devices online at the same time with less lag or interruptions.
  • High quality 4K streaming – cinema-like streaming from the comfort of your home.
  • Effortless working from home - enjoy crystal clear video calls with our most reliable connection.
  • Next level gaming – download games faster so you can play sooner.

What's involved in the process?

Check out our handy step-by-step guide to learn about what's involved in the installation process.

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Is there a cost involved?

nbn covers a significant portion of the fibre installation as part of our network investment plan, however a customer co-contribution is also required. The customer co-contribution cost starts at $275 (inc GST) per individual unit/apartment. 

A joint payment will be required for all units/apartments in your building. This fee is payable by the Body Corporate or similar representative body for all the owners.

Any increase to the customer co-contribution is determined after an nbn construction partner has visited the site and determined the exact cost of the installation.  Any costs above the nbn subsidy will be passed onto the customer, in addition to the starting cost of $275 (inc GST) per individual unit/apartment.  

Reasons for an increased cost may include (but are not limited to);

  • smaller buildings (approximately 8 premises or less);
  • low rise buildings/complexes;
  • heritage buildings; and 
  • commercial buildings; 
  • buildings that necessitate more complex or costly installation methods or materials; or
  • buildings with access restrictions.  

If there are any additional costs, a nbn representative will discuss this with your building's authorised representative once the installation plan and pricing is confirmed. You may choose to decline the fibre upgrade without incurring any penalties if you do not agree to the additional costs.

Common questions

Approximately 700,000 Fibre to the Node (FTTN) and Fibre to the Curb (FTTC) premises will be eligible to connect to full fibre by December 2023. We’re also aiming to provide the opportunity to most homes and businesses in the FTTN and FTTC network to connect to nbn full fibre by the end of 2025.

To be eligible to request an upgrade through this program:

  • Your building address has FTTN or FTTC already installed. You can check the technology at your location by checking your address here
  • Your building is managed by a Body Corporate
  • The applicant will also need to be an authorised representative of the Body Corporate/Owner’s Committee


In addition to the above, eligibility to connect to full fibre will also depend on a number of other considerations, such as (but not limited to) the complexity of the build and environmental factors, which are assessed by nbn on a case-by-case basis.

Once your building’s nbn technology upgrade has been requested, nbn will use the information provided to conduct further assessments for the feasibility of the upgrade.

As the network upgrade is an ongoing and progressive activity, not all homes and businesses in an area may be able to connect at the same time. If your building qualifies according to the criteria mentioned above, but upon checking your address, it appears as ineligible, you can still register your building for updates and we'll notify you when your building becomes eligible.

This is an infrastructure upgrade for the entire building. With that in mind, you will firstly need to contact your Body Corporate/Owner’s Committee to gauge their interest, and to see if anyone in your building is interested in upgrading. If they are interested, and the majority of the Body Corporate vote in favour of a full fibre upgrade, an authorised representative from your Body Corporate will then need to register their interest.

*Regardless of the retail service you purchase, actual wholesale download speeds delivered to providers will be less than 1Gbps due to equipment and network limitations. Your experience on FTTP, including the speeds actually achieved, depends on the configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside of nbn’s control (like your equipment quality, software, chosen broadband plan, or how your provider designs its network). Business nbn FTTP services are provided over our TC-4 nbn Ethernet TC-4 services. Additional charges may apply if you take up optional extras like Business Services.

#Not all providers offer plans based on the full range of wholesale speed tiers. Talk to your preferred provider for more information about availability and the right retail solution for your needs.

^Source: Ergo Strategy, 2022 (research commissioned by nbn)