Part 2 of the Freedom of Information Act 1982 (the FOI Act) requires Australian Government agencies, Ministers and certain Government Business Enterprises (GBEs) to establish an Information Publication Scheme (IPS). The IPS provisions in the FOI Act outline NBN Co's obligations to provide the Australian community with access to information regarding our company's operations, activities and other matters. In addition to publishing a broad range of information on our website, nbn has published our IPS Plan, which explains how our company intends to implement and administer its Publication Scheme. In addition, section 8(4) of the FOI Act outlines Government entities' obligations to identify and publish information for proactive release. In that regard, nbn has undertaken a review of its information assets and identified a series of documents, below, that the company has proactively released.
Making a request for proactively released documents
You will find below direct links to relevant documents. If a web link is not available, you can write to nbn at FOIofficer@nbnco.com.au, requesting a copy of the document. Our company will forward you an electronic copy of the relevant document. If you require a hard copy document, nominal fees may apply. Requests should be sent to the above email address. You can also send requests in the post to the following:
FOI Requests @ nbn
Level 13, 100 Mount Street
North Sydney NSW 2060
Telephone: +61 2 9926 1900
Proactively released documents
Corporate governance documents
Please note that we are in the process of updating and archiving some of the documents, below.
nbn Health and Safety Objectives
Documents about the nbn® network
Access Seeker Interoperability Certification Test Program
B2B Gateway Architecture Technical Specification
B2B Product Definition Technical Specification
B2B Interaction Business Processes Technical Specification
Becoming a Customer: NBN Co's Onboarding and Accreditation Program
Best Practice Guide for Councils When Initially Dealing with NBN Co
Beta NFAS Product Description for New Developments
Consultation Paper: Proposed Wholesale Fibre Bitstream Products
Facilities Access: An overview of the NBN Co Facilities Access Service
Federal Government Policy Statement (Fibre in New Developments) – 9/12/2010
Federal Government Policy Statement (Fibre in New Developments) (revised) – 22/6/11
Fibre Access Service Product Technical Specification (December 2010)
Fibre Access Service Product Technical Specification (July 2011)
Information Paper: Access Seeker Accreditation (Fibre Network)
In-Home Wiring Guide for SDUs and MDUs
Multicast: Feature, Technology and Pricing Overview for Multicast Over Fibre
NBN Co Operations- Working with Our Customers
Network Operations and the Operations Manual Introduction
New Developments: Deployment of the nbn™ Conduit and Pit Network – Guidelines
nbn New Developments trained supplier list
Product Definition Specification
Retail Providers – Residential
Skills and Training Workforce Development Strategy
Wholesale Broadband Agreement (WBA)
Relevant documents from other organisations
Please note: nbn has not itself released the following documents, but recognises the relevance of these documents to our operations.
Australian Government's Response to the NBN Co Implementation Study
Governance Arrangements for GBEs (June 1997)
ACCC Review of NBN Co's Plans to Establish Points of Interconnect