Skip to the article content

nbn observes the caretaker conventions related to the upcoming Federal Election. During the Caretaker Period, nbn will apply these conventions while continuing business-as-usual operations of the company.

nbn® network for regional and remote Australia


We’re upgrading the network to deliver better broadband across the country


Homes and businesses across regional, rural and remote Australia are using more devices and demanding more data than ever before. In fact, in just seven years, data use has tripled on the nbn® network. That’s why we’re continuing to evolve the network across Australia to better deliver broadband for local communities.

More fibre across Australia

We’re upgrading millions of eligible homes and businesses from copper-based connections to full fibre via Fibre to the Premises (FTTP). This includes around 1.4 million homes and businesses across regional Australia by 2025.

In partnership with government – local, state and Federal – we’re upgrading some of the communities in nbn Fixed Wireless and nbn® Sky Muster® satellite areas to full fibre via Fibre to the Premises (FTTP).

Faster nbn speeds

The nbn Fixed Wireless network is now faster and more reliable than ever before, with up to five plans for customers to choose from.^#

We’ve also made uncapped data usage for all internet activities available on nbn Sky Muster Plus Premium plans.+ These plans offer a variety of speeds so there’s options to help suit your needs and budget^.

For those on copper-based connections, we’ve made faster wholesale speed plans available.

business nbn fibre zones

Regional businesses located within 142 regional centres can access Enterprise Ethernet – our premium fibre access network for businesses, with the fastest nbn symmetrical upload and download speeds (up to close to 10 GbpsΔ).




Keep updated

Sign up for news, including updates about the nbn network and tips to help you make the most of your internet experience.




The nbn Local difference


Hat-wearing male farmer walking down pathway in field of vines using a tablet device

We're continuing to work with communities to create better partnerships and deliver initiatives that will help to lift the digital capability of regional areas.

We're also here, on the ground, supporting communities in their time of need, enabling temporary connectivity for not only emergency services, but for people who are physically impacted in times of crisis – so they can stay connected to their friends and family during natural disasters.

You can find us at a range of locations, community events and online.



Our areas of focus



Connecting farmers and the digital supply chain to key advisers, consumers and new markets.

We want to help Australia’s farmers take full advantage of the digital technology available to them, and help ensure they have the ability to connect with business communities around the world.

In doing so, we aim to help 85,000 farm businesses save time, and increase their revenue through the use of new, connected digital agriculture devices.

Using data to inform decision making and better manage precious resources however, is just one part of the story. Digital farming has the potential to add $20.3 billion to the value of Australian agriculture by the year 2030, with more than $15.6 billion of this revenue enabled by the internet.

Together with key partners in the agricultural supply chain, we're helping farmers discover new and innovative ways of connecting to advisers, consumers and new markets globally.


Download pdf

Connecting Australian Agriculture Report

Download (PDF - 5 MB)

Download pdf

On-Farm Connectivity Guide

Australia’s first glossary of key terms used in the emerging on-farm, AgTech and connectivity spaces.
Download (PDF - 1 MB)


Great things happening in regional Australia


In this special report, learn more about how the nbn network is supporting regional economic and social development across Australia.

Download pdf

Great things happening in regional Australia

Download (PDF - 2 MB)



Gauge and improve your online skills

Having the ability to communicate online with friends and family, operate a device or securely store your data has never felt more important. That’s why we’ve developed our nbn Online Skills Check and Resources. It’s designed to help measure your digital know-how, and take your online skills to the next level.



Get recommendations to help improve your internet setup

The performance of your internet can sometimes be impacted by factors within your control. The nbn Home Internet Helper asks you a few questions to assess your current internet setup and usage needs to build a set of recommendations that may help you improve the performance of your internet connection.





Stay up-to-date


Discover more of the ways nbn Local is helping communities in regional and remote Australia.










nbn and the community


A man wearing headphones is sitting at his dining table smiling and waving as he uses his laptop for a video call

You'll see us both face to face and online

Our team are available to answer your questions at a range of locations, community events and online. These sessions are free and open to the public.





Information about your nbn connection





Frequently asked questions and assistance






Disclaimer


^

Your experience, including the speeds actually achieved over the nbn network, depends on the nbn access technology and configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside of nbn’s control (like your equipment quality, software, chosen broadband plan or how your provider designs its network). For business nbn Enterprise Ethernet, if your service provider has not selected a bandwidth in the highest of three classes of service available for business nbn Enterprise Ethernet, the speeds you experience may be affected by contention on the nbn network, particularly in busy periods. For nbn Fixed Wireless, speeds may also be impacted by the number of concurrent users on the nbn Fixed Wireless network, including during busy periods. For nbn Satellite, end customers may also experience latency.

Conditions, eligibility criteria and costs will apply – please speak with your preferred provider. Eligibility criteria includes among other things, being designated by nbn as a simple premises and placing an order for an nbn powered plan based on an eligible wholesale speed tier. Additional costs may apply to providers, who may choose to pass this charge onto their customers.

+

Subject to fair use policy and shaping.

#

Faster download speeds mean less buffering where the buffering was caused by slow download speeds over the nbn Fixed Wireless network. Please note that the amount of buffering you experience may also be affected by other factors outside of nbn’s control (like your Wi-Fi and other equipment configuration, chosen broadband plan, how your provider designs its network, or the video streaming and other content providers’ network).

Δ

Regardless of the bandwidth profile for the service you acquire from your service provider, it will operate at less than 10Gbps (or, in some circumstances, less than 1Gbps, if that bandwidth profile is acquired) because of normal equipment and network limitations. In addition, your experience, including the speeds actually achieved over the nbn network, depends on some factors outside our control (like your equipment quality, software, and how your service provider designs its network). If your service provider has not selected Class of Service High, speeds you experience may be affected by contention on the nbn network, particularly in busy periods.




We're here to help

Remember, nbn is a wholesaler. You’ll need to contact your preferred phone and internet provider who can assist you in purchasing an nbn powered plan, and answer questions in relation to your service, troubleshooting and getting connected.